Future Events

Link to Presentation: Employee Engagement

Past Events

Clash Avoidance in Business! How They See Us. How We See Them.

It’s mutual. We think their behaviors are as strange--or as interesting--as they think ours are. Whether strange or interesting, culture-based behaviors affect every function we perform at work, so knowing how and why people from different countries behave the way they do is a bonus for business and the bottom-line. This session looks at the bases of stereotypes and the perceptions different cultures have of each other. It addresses interpersonal communication behaviors and how they vary among cultures. Participants will leave with an understanding of how to apply this knowledge to improve performance and productivity in multicultural work settings. For the past 20 years, Dr, McFarland has specialized in Clash Avoidance!--resolving culture-based conflict among employees and saving organizations the exorbitant costs of cross-cultural employee conflicts and difficult relocations.

Information, Directions and Registration: http://www.asu.edu/xed/lectures/indexnext.htm

Employee Conflict: The Destructive Power of One Bad Apple

An employee from abroad will not make eye contact. Is she lying? Another intenational employee continues to make mistakes, but does not ask for help. Why can’t he understand your instructions?

Simple misunderstandings such as these between employees of different cultures can ignite emotions that blow completely out of proportion. Harassment, bullying, and discrimination cases are rapidly growing in cross-cultural workplaces, costing U.S. corporations more than $70 billion a year.

Jean McFarland explains two powerful steps that would halt many of these problems. You will learn how to predict and understand culture-based behaviors and establish procedures for dealing with misunderstandings before they ignite.

Avid cultural interests have led Dr. McFarland to more than 50 nations for related research projects. She has presented her findings at international conferences in the U.S. and Europe. Her current book in progress carries the working title of From Great to Global: How to Be Global-Minded in 5 Empowering Steps.

Clash Avoidance in Business! How They See Us. How We See Them.

It’s mutual. We think their behaviors are as strange--or as interesting--as they think ours are. Whether strange or interesting, culture-based behaviors affect every function we perform at work, so knowing how and why people from different countries behave the way they do is a bonus for business and the bottom-line. This session looks at the bases of stereotypes and the perceptions different cultures have of each other. It addresses interpersonal communication behaviors and how they vary among cultures. Participants will leave with an understanding of how to apply this knowledge to improve performance and productivity in multicultural work settings.

2006 Arizona SHRM State Conference.
Held September 5 & 6, 2006
Westin Kierland Resort & Spa
Scottsdale, AZ.

Culture-Based Behaviors: Clash Avoidance!

Presenters- Jean R. McFarland, Ph.D. & Amy Lieberman

Workplace behavior affects all aspects of business from morale to productivity and the bottom-line.   This seminar demonstrates that problematic workplace behavior can be culture-based and motivated by cross-cultural misunderstandings.   Differences among world cultures, organizational cultures, male/female cultures, and institutional cultures such as labor unions and religions lead to misperceptions.  Using the Culture-Based Critical Chain of Events Model, HR professionals can practice Clash Avoidance! via prediction and resolution before cultures clash and misunderstandings  reach the courts.

Click Here for More Information: 2006 Arizona SHRM State Conference

CultureSimple® Management. The Seminar.
Held June 7, 2006
Black Canyon Conference Center
Phoenix, AZ.

If you work with people from other cultures, you will want to take advantage of the CultureSimple® Management Seminar. As a one-day seminar, it is unparalleled in content and results. You will leave with the capacity to predict and understand business behaviors of other cultures. For example, you will learn to recognize cultural patterns of negotiating, what will make or break a deal.

No other cross-cultural business workshop focuses in-depth on intercultural management. CultureSimple® Management is thoroughly researched, practical, and key to global success and how culture impacts business functions.

Click Here for More Information